Wien, Österreich, Europa

PRIVACY POLICY

ACCORDING TO DATA PROTECTION BASIC REGULATION (GDPR)-EU AND § 96 TELECOMMUNICATION LAW (TKG)

We, Twentoo GmbH, thank you for visiting our website. The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG). In this data protection information we inform you about the most important aspects of data processing within the framework of our website www.twentoo.com.
Please remember that data transmission on the Internet can always be subject to security gaps. A complete protection against access by third parties is not realizable.

ACCESS DATA
The website operator or page provider collects data about accesses to the site and saves them as “server log files”. The following data is logged in this way:
– Visited website
– Time at time of access
– Amount of data sent in bytes
– Source/reference from which you reached the site
– Used Browser
– Operating system in use
– Used IP address
The data collected is only used for statistical analysis and to improve the website. However, the website operator reserves the right to check the server log files subsequently if concrete indications of illegal use are found.

COOKIES
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to recognise your browser on your next visit.
If you do not wish this, you can set up your browser to inform you about the setting of cookies and to allow this only in individual cases. If you deactivate cookies, the functionality of our website may be limited.

HANDLING OF PERSONAL DATA
Twentoo GmbH collects, uses and passes on your personal data only if this is permitted by law or if you consent to the collection of data.
Personal data includes all information that is used to determine your identity and which can be traced back to you – for example, your name, e-mail address and telephone number.


CUSTOMER ACCOUNT
In order to place orders via our website/webshop, each customer must create a password protected customer account. This account contains an overview of orders placed and active orders. If you leave the website as a customer, you will be logged out automatically.
Twentoo GmbH. assumes no liability for password misuse, unless caused by the operator itself.
ORDER PROCEDURE
All data entered by the customer within the framework of order processing are stored. This includes:
– Name
– Address
– Payment data
– E-mail address
Those data, which are absolutely necessary for delivery or order processing, are passed on to third service providers. As soon as the storage of your data is no longer necessary or legally required, it will be deleted.

HANDLING OF CONTACT DATA
Due to legal regulations, the website contains information that enables quick electronic contact with our company as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the data controller by e-mail or via a contact form, the personal data transmitted by the data subject will be stored. Such personal data transmitted by a data subject to the controller on a voluntary basis are stored for the purposes of processing or contacting the data subject. Such personal data shall not be disclosed to third parties.

GOOGLE (UNIVERSAL) ANALYTICS
This website uses Google (Universal) Analytics, a web analysis service of Google Inc. (www.google.at). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called “cookies”, text files that are stored on your computer. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin, you can click this link to prevent Google Analytics from recording data on this website in the future. In doing so, an opt-out cookie will be stored on your end device. If you delete your cookies, you have to click the link again.
Here you will find further information on data use by Google Inc:
https://support.google.com/analytics/answer/6004245?hl=en
https://www.datenschutz.org/google-analytics-datenschutz/

GOOGLE MAPS
This website uses Google Maps to display map information. When using Google Maps, Google also collects, processes and uses data on the use of the Maps functions by visitors to the website. Further information about data processing by Google can be found in Google’s data protection information at https://www.google.at/intl/de/policies/privacy/. There you can also change your settings in the data protection centre so that you can manage and protect your data.
YOUTUBE VIDEOS
Some of our pages contain embedded content from YouTube. When you access a page from our website with embedded videos from our YouTube channel alone, no personal data, with the exception of the IP address, is transmitted. The IP address is transmitted by YouTube to Google Inc, 600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

NEWSLETTER
Twentoo GmbH offers you a newsletter in which you will be informed about current offers. For this we need your e-mail address and your declaration that you agree to receive the newsletter. In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest.
As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration. You can cancel your subscription to the newsletter at any time using the link to the newsletter area. We will then immediately delete your data in connection with the newsletter dispatch.

NEWSLETTER TRACKING
The newsletters of Twentoo GmbH contain so-called counting pixels. A tracking pixel is a miniature graphic that is embedded in such e-mails that are sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. By means of the embedded pixel-code, we can identify whether and when an e-mail was opened by a person concerned and which links in the e-mail were called up by the person concerned.
Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the data controller in order to optimise the newsletter dispatch and to adapt the content of future newsletters even better to the interests of the data subject. This personal data is not passed on to third parties. Data subjects are entitled to revoke the separate declaration of consent issued in this regard using the double opt-in procedure at any time. After revocation, these personal data will be deleted by the data controller. Twentoo GmbH. automatically interprets a cancellation of receipt of the newsletter as a revocation.
YOUR RIGHTS AS A USER
Upon request, you as a user will receive information free of charge about what personal data about you has been stored. Provided that your request does not conflict with a legal obligation to retain data (e.g. data retention), you have the right to have incorrect data corrected and to have your personal data blocked or deleted.

YOU CAN REACH US AT THE FOLLOWING CONTACT DETAILS:
Twentoo GmbH
Hosnedlgasse 16, A-1220 Vienna
Phone: +43 1 391 77 77
E-mail: office@twentoo.com

If you have any questions regarding data protection, please contact our data protection coordinator
E-mail address datenschutz@twentoo.com